Xperia Protection Services has created a system for receiving, recording, analysing, forecasting and taking corrective actions on all non-conformities or complaints pointed out by customers. Customer complaints are entertained through corrective and prevention action. Classification of Training  Xperia Protection Services is committed to provide a complete range of training required by its employees to perform their assigned responsibilities. This includes orientation training; job or equipment related training, managerial, quality system training and refresher training. Determining Training Needs All employees are annually assessed by their managers to determine adequacy of their existing training or qualification, and to propose what additional training they require. “Quality, not Quantity is Our Policy”

Quality Policy

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